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ASU Electronic Theses and Dissertations


This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at gradformat@asu.edu.


Utilizing the Arizona State University's Performance Based Studies Research Group, and their PIPS program, a roofing materials manufacturing company can evaluate performance of representatives, products and contractors. Service life of the systems can be tracked and customer satisfaction measured it provides an objective viable tool for the consumer to choose a quality product and contractor without the distractions of marketing, promises, or a salesman's hype. Facilities purchasing a new roof system, can benefit from the information gathered as a guide in making sound, value based decisions. Creating a historical, concise and accurate documentation of roofing systems is a benefit to …

Contributors
Greenfeld, Larry, Kashiwagi, Dean T, Sullivan, Kenneth T, et al.
Created Date
2013

Commodity contracts are often awarded on the basis of price. A price-based methodology for making such awards fails to consider the suppliers' ability to minimize the risk of non-performance in terms of cost, schedule, or customer satisfaction. Literature suggests that nearly all risk in the delivery of commodities is in the interfacing of nodes within a supply chain. Therefore, commodity suppliers should be selected on the basis of their past performance, ability to identify and minimize risk, and capacity to preplan the delivery of services. Organizations that select commodity suppliers primarily on the basis of price may experience customer dissatisfaction, …

Contributors
Smithwick, Jake B., Sullivan, Kenneth T, Kashiwagi, Dean T, et al.
Created Date
2012

Over the last twenty years, governments at all levels have made changes to increase their level of accountability and transparency. The researcher proposed that the concepts of organizational agility (OA) (leveraging core competencies, proactively seeking new opportunities, implementation of performance metrics, and strategically planning projects) are well-aligned with the public accountability systems. In the first part of this dissertation, the researcher examined the components of a “Value-Based Model” for public works contractor selection and project delivery, and its propensity to increase public accountability. The researcher studied 415 projects ($561.47M value) delivered with the Value-Based Model at eight different public agencies …

Contributors
Smithwick, Jake B, Sullivan, Kenneth T, Badger, William W, et al.
Created Date
2016