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ASU Electronic Theses and Dissertations

This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at

This dissertation investigated positive intergroup contact and communication in the experiences of fans at the 2016 Summer Olympics in Rio de Janeiro, Brazil. Guided by concepts from Intergroup Contact Theory (ICT), formerly Allport’s (1954) Contact Hypothesis, I asked fans to identify and discuss factors that were relevant to their experiences at the event. These factors are reported in previous literature to foster positive intergroup relations. The fan participants also provided detailed, experience-based rationales for why and how the factors supported each other and created individual models of their experiences of ICT at the Olympics. The study relied on participant-centered, in-depth …

Brenneman, Luke, Alberts, Janet, Broome, Benjamin, et al.
Created Date

ABSTRACT This study sought to inform the curriculum of crew resource management (CRM) for multi-pilot flight deck operations. The CRM curriculum requires continued reexamination to ensure safe flight in the changing demographic of flight decks in the US. The study calls attention to the CRM curriculum’s insufficient inclusion of robust training components to address intercultural communication skills and conflict management strategies. Utilizing a phenomenological approach, the study examined the communicative experiences of African American female military and airline transport pilots on the flight deck and within the aviation industry. Co-cultural theory was used as a theoretical framework to investigate these …

Zirulnik, Michael Lee, Alberts, Janet, Broome, Benjamin, et al.
Created Date

Since the September 11, 2001 terrorist attacks and subsequent creation of the Transportation Security Administration (TSA), airport security has become an increasingly invasive, cumbersome, and expensive process. Fraught with tension and discomfort, "airport security" is a dirty phrase in the popular imagination, synonymous with long lines, unimpressive employees, and indignity. In fact, the TSA and its employees have featured as topic and punch line of news and popular culture stories. This image complicates the TSA's mission to ensure the nation's air travel safety and the ways that its officers interact with passengers. Every day, nearly two million people fly domestically …

Malvini Redden, Shawna, Tracy, Sarah J., Corley, Kevin, et al.
Created Date