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ASU Electronic Theses and Dissertations


This collection includes most of the ASU Theses and Dissertations from 2011 to present. ASU Theses and Dissertations are available in downloadable PDF format; however, a small percentage of items are under embargo. Information about the dissertations/theses includes degree information, committee members, an abstract, supporting data or media.

In addition to the electronic theses found in the ASU Digital Repository, ASU Theses and Dissertations can be found in the ASU Library Catalog.

Dissertations and Theses granted by Arizona State University are archived and made available through a joint effort of the ASU Graduate College and the ASU Libraries. For more information or questions about this collection contact or visit the Digital Repository ETD Library Guide or contact the ASU Graduate College at gradformat@asu.edu.


Status
  • Public
Subject
Date Range
2010 2019


In today's global market, companies are facing unprecedented levels of uncertainties in supply, demand and in the economic environment. A critical issue for companies to survive increasing competition is to monitor the changing business environment and manage disturbances and changes in real time. In this dissertation, an integrated framework is proposed using simulation and online calibration methods to enable the adaptive management of large-scale complex supply chain systems. The design, implementation and verification of the integrated approach are studied in this dissertation. The research contributions are two-fold. First, this work enriches symbiotic simulation methodology by proposing a framework of simulation …

Contributors
Wang, Shanshan, Wu, Teresa, Fowler, John, et al.
Created Date
2010

Front End Planning (FEP) is a critical process for uncovering project unknowns, while developing adequate scope definition following a structured approach for the project execution process. FEP for infrastructure projects assists in identifying and mitigating issues such as right-of-way concerns, utility adjustments, environmental hazards, logistic problems, and permitting requirements. This thesis describes a novel and effective risk management tool that has been developed by the Construction Industry Institute (CII) called the Project Definition Rating Index (PDRI) for infrastructure projects. Input from industry professionals from over 30 companies was used in the tool development which is specifically focused on FEP. Data …

Contributors
Bingham, Evan Dale, Gibson Jr., G. Edward, Badger, William, et al.
Created Date
2010

Yield is a key process performance characteristic in the capital-intensive semiconductor fabrication process. In an industry where machines cost millions of dollars and cycle times are a number of months, predicting and optimizing yield are critical to process improvement, customer satisfaction, and financial success. Semiconductor yield modeling is essential to identifying processing issues, improving quality, and meeting customer demand in the industry. However, the complicated fabrication process, the massive amount of data collected, and the number of models available make yield modeling a complex and challenging task. This work presents modeling strategies to forecast yield using generalized linear models (GLMs) …

Contributors
Krueger, Dana Cheree, Montgomery, Douglas C., Fowler, John, et al.
Created Date
2011

Original equipment manufacturers (buyers) are increasingly involving suppliers in new product development as a means to increase efficiency and expand capabilities. To realize such benefits, however, the two firms need to have appropriate communication and goal structures to minimize friction while maximizing design quality. In addition, the effectiveness of the inter-firm interaction process, i.e. their collaboration quality, is also a key success factor. This study draws from Information Process Theory to propose that higher technical and relational uncertainty requires more inter-firm communication. The misalignment between communication intensity and uncertainty reduces both design quality and design efficiency. Goal incongruence, which always …

Contributors
Yan, Tingting, Dooley, Kevin, Choi, Thomas, et al.
Created Date
2011

The current practice of municipal stormwater management in the United States has failed to effectively reduce the amount of pollutants discharged into surface waters. Water impairment as a result of polluted stormwater runoff from urbanized areas remains a significant concern despite federally mandated efforts to reduce the impact of these discharges. To begin addressing these shortfalls the Environmental Protection Agency contracted the National Research Council to investigate the extent of the stormwater program and to identify areas that require improvement in order to more effectively implement the program. Their findings indicated widespread, foundational flaws with the stormwater regulatory structure and …

Contributors
Nymeyer, Matt, Olson, Larry W., Edwards, David A, et al.
Created Date
2011

Services outsourcing is a prevalent yet problematic phenomenon. On the one hand, more and more firms are outsourcing services function. On the other hand, we are faced with many services outsourcing failures. This research attempts to uncover some of the omitted causes of services outsourcing failure. It extends a conceptual paper that used social network theory to examine the shifting of the triadic relationship structures among the service buyer, service supplier and the buyer's customers at different stages of the services outsourcing arrangements and its performance implications. This study empirically examines these performance implications. Specifically, this research defines the concept …

Contributors
Li, Mei, Choi, Thomas Y, Dooley, Kevin J, et al.
Created Date
2011

Rapidly increasing demand for technology support services, and often shrinking budgetary and staff resources, create enormous challenges for information technology (IT) departments in public sector higher education. To address these difficult circumstances, the researcher developed a network of IT professionals from schools in a local community college system and from a research university in the southwest into an interorganizational community of practice (CoP). This collaboration allowed members from participating institutions to share knowledge and ideas relating to shared technical problems. This study examines the extent to which the community developed, the factors that contributed to its development and the value …

Contributors
Koan, Russell Mark, Puckett, Kathleen S, Foulger, Teresa S, et al.
Created Date
2011

This dissertation integrates research on boards of directors with human and social capital perspectives to examine board appointments. A director's appointment to a board is in part due to the belief that the individual can contribute critical resources and monitoring to the organization. The ability of a director to provide these resources and monitoring depends on his or her level of human and social capital. This dissertation more fully integrates human and social capital perspectives into our understanding of board appointment events. From these theoretical underpinnings, a model is developed proposing that several human and social capital indicators, including educational …

Contributors
Withers, Michael C., Hillman, Amy J., Certo, S. Trevis, et al.
Created Date
2011

Nowadays ports play a critic role in the supply chains of contemporary companies and global commerce. Since the ports' operational effectiveness is critical on the development of competitive supply chains, their contribution to regional economies is essential. With the globalization of markets, the traffic of containers flowing through the different ports has increased significantly in the last decades. In order to attract additional container traffic and improve their comparative advantages over the competition, ports serving same hinterlands explore ways to improve their operations to become more attractive to shippers. This research explores the hypothesis that lowering the variability of the …

Contributors
Meneses Preciado, Cesar Vladimir, Villalobos, Jesus R, Gel, Esma S, et al.
Created Date
2011

In spite of the existence of successful humble CEOs, the current strategic leadership literature has little understanding regarding what humility is and how humble CEOs influence organizational effectiveness by creating a context to motivate managers. After applying the self-concept framework to integrate the humility literature, I proposed four mechanisms through which CEO humility were related to middle manager ambidextrous behaviors and job performance: CEO empowering leadership, empowering organizational climate, top management team integration and heterogeneity. After developing and validating a humility scale in China, I collected survey data from a sample of 63 organizations with 63 CEOs, 327 top management …

Contributors
Ou, Yi, Tsui, Anne S., Kinicki, Angelo J., et al.
Created Date
2011

The wood-framing trade has not sufficiently been investigated to understand the work task sequencing and coordination among crew members. A new mental framework for a performing crew was developed and tested through four case studies. This framework ensured similar team performance as the one provided by task micro-scheduling in planning software. It also allowed evaluation of the effect of individual coordination within the crew on the crew's productivity. Using design information, a list of micro-activities/tasks and their predecessors was automatically generated for each piece of lumber in the four wood frames. The task precedence was generated by applying elementary geometrical …

Contributors
Maghiar, Marcel, Wiezel, Avi, Mitropoulos, Panagiotis, et al.
Created Date
2011

ABSTRACT Facility managers have an important job in today's competitive business world by caring for the backbone of the corporation's capital. Maintaining assets and the support efforts cause facility managers to fight an uphill battle to prove the worth of their organizations. This thesis will discuss the important and flexible use of measurement and leadership reports and the benefits of justifying the work required to maintain or upgrade a facility. The task is streamlined by invoking accountability to subject experts. The facility manager must trust in the ability of his or her work force to get the job done. However, …

Contributors
Tellefsen, Thor, Sullivan, Kenneth, Kashiwagi, Dean, et al.
Created Date
2011

Economic development over the last century has driven a tripling of the world's population, a twenty-fold increase in fossil fuel consumption, and a tripling of traditional biomass consumption. The associated broad income and wealth inequities are retaining over 2 billion people in poverty. Adding to this, fossil fuel combustion is impacting the environment across spatial and temporal scales and the cost of energy is outpacing all other variable costs for most industries. With 60% of world energy delivered in 2008 consumed by the commercial and industrial sector, the fragmented and disparate energy-related decision making within organizations are largely responsible for …

Contributors
Buch, Rajesh, Wiek, Arnim, Basile, George, et al.
Created Date
2011

As global competition continues to grow more disruptive, organizational change is an ever-present reality that affects companies in all industries at both the operational and strategic level. Organizational change capabilities have become a necessary aspect of existence for organizations in all industries worldwide. Research suggests that more than half of all organizational change efforts fail to achieve their original intended results, with some studies quoting failure rates as high as 70 percent. Exasperating this problem is the fact that no single change methodology has been universally accepted. This thesis examines two aspect of organizational change: the implementation of tactical and …

Contributors
Lines, Brian, Sullivan, Kenneth T, Badger, William, et al.
Created Date
2011

Current information on successful leadership and management practices is contradictory and inconsistent, which makes difficult to understand what successful business practices are and what are not. The purpose of this study is to identify a simple process that quickly and logically identifies consistent and inconsistent leadership and management criteria. The hypothesis proposed is that Information Measurement Theory (IMT) along with the Kashiwagi Solution Model (KSM) is a methodology than can differentiate between accurate and inaccurate principles the initial part of the study about authors in these areas show how information is conflictive, and also served to establish an initial baseline …

Contributors
Reynolds, Harry, Kashiwagi, Dean, Sullivan, Kenneth, et al.
Created Date
2011

Achieving high performance is a crucial issue in modern organizations including public, for-profit, and nonprofit even though there is no consensus about what performance means. How to obtain resources is important for boosting organizational performance. Furthermore, resource acquisition capacity is closely associated with the survival of modern nonprofit organizations. Resource Dependence Theory (RDT) notes that dependence on critical resources influences diverse actions and behavior of organizations. The study examines the relationship among Resource Dependence Patterns (RDPs), organizational behavior, and organizational performance in nonprofit organizations. This study introduces five dimensions of RDPs (the appearance of the resource inflow): resource dependency, resource …

Contributors
Seo, Jungwook, Cayer, N.Joseph, Lan, G. Zhiyong, et al.
Created Date
2011

Despite the vast amount of research within the leadership and culture domains, a paucity of research has integrated the two literatures. This dissertation investigates leadership, organizational culture, and the dynamic interplay between them. It is composed of three papers with the objective to integrate leadership and culture research, theoretically and empirically, and generate novel insights about both phenomena. Paper 1 describes how leader-unit interactions foster culture emergence. I integrate insights from social learning theory, self-regulation theory, and event-structure theory to enumerate how leader-unit interactions create values, beliefs, and underlying assumptions that become shared among members in a nascent work unit. …

Contributors
Hartnell, Chad, Kinicki, Angelo J, Walumbwa, Fred O, et al.
Created Date
2012

Human resources have always been the most critical factor in the construction industry, and now, with a historic generation entering the age of retirement, the construction industry needs to place greater effort in preparing for the succession of their most important of human resource, their leaders. A significant body of research has shown that succession planning minimizes the negative effects that come with leadership transition; however, little research has focused specifically on the construction industry. The majority of construction companies are family owned or have small pools of potential successors, which make them more susceptible to the negative impacts that …

Contributors
Perrenoud, Anthony, Sullivan, Kenneth T, Badger, William, et al.
Created Date
2012

This dissertation develops grounded theory on how respect is received and internalized in organizations, and the personal and work-related outcomes of receiving respect. A company that employed inmates at a state prison to perform professional business-to-business marketing services provided a unique context for data collection, as respect is typically problematic in a prison environment but was deliberately instilled by this particular company. Data collection took place in three call centers (minimum, medium, and maximum security levels) and included extensive non-participant observation, semi-structured interviews, and archival documents. My sampling strategy focused on the experience of new employees as they went through …

Contributors
Rogers, Kristie M, Ashforth, Blake E, Corley, Kevin G, et al.
Created Date
2012

With various gaps remaining in business incubation literature, developing scales that capture the multi-dimensional constructs of the incubation process remains a necessity. While living and traveling within Brazil, this author journeyed within Brazil's well-developed incubation ecosystem in order to investigate the reproducibility and validity of scales whose authors propose measure the constructs that capture the process of business incubation which were defined in their options-driven theory of business incubation as "selection performance", "monitoring and business assistance intensity", and "resource munificence". Regression analysis resulted in the data suggesting that there is no statistically significant predictive ability of the Hackett and Dilts …

Contributors
Bejarano Jr., Thomas Andrew, Grossman, Gary, Waissi, Gary, et al.
Created Date
2012

Today's competitive markets force companies to constantly engage in the complex task of managing their demand. In make-to-order manufacturing or service systems, the demand of a product is shaped by price and lead times, where high price and lead time quotes ensure profitability for supplier, but discourage the customers from placing orders. Low price and lead times, on the other hand, generally result in high demand, but do not necessarily ensure profitability. The price and lead time quotation problem considers the trade-off between offering high and low prices and lead times. The recent practices in make-to- order manufacturing companies reveal …

Contributors
Hafizoglu, Ahmet Baykal, Gel, Esma S, Villalobos, Jesus R, et al.
Created Date
2012

This dissertation examines an analytical methodology that considers predictive maintenance on industrial facilities equipment to exceed world class availability standards with greater understanding for organizational participation impacts. The research for this study was performed at one of the world's largest semiconductor facilities, with the intent of understanding one possible cause for a noticeable behavior in technical work routines. Semiconductor manufacturing disruption poses significant potential revenue loss on a scale easily quantified in millions of dollars per hour. These instances are commonly referred to as "Interruption to production" (ITP). ITP is a standardized metric used across Company ABC's worldwide factory network …

Contributors
Mcdonald, Doug, Sullivan, Kenneth, Badger, William, et al.
Created Date
2012

The construction industry faces important performance problems such as low productivity, poor quality of work, and work-related accidents and injuries. Creating a high reliability work system that is simultaneously highly productive and exceptionally safe has become a challenge for construction practitioners and scholars. The main goal of this dissertation was to create an understanding of high reliability construction work systems based on lessons from the production practices of high performance work crews. High performance work crews are defined as the work crews that constantly reach and maintain a high level of productivity and exceptional safety record while delivering high quality …

Contributors
Memarian, Babak, Bashford, Howard, Boren, Rebecca, et al.
Created Date
2012

Social shopping has emerged as a popular online retailing segment. Social shopping revolves around online communities that bring consumers together to shop for deals. Online retailers have been making significant investments to encourage consumers to join online communities linked to their websites in the hope that social interactions among consumers will increase consumption rates. However, the assumption that social interactions increase consumption rates in social shopping remains largely untested in empirical settings. Also, the mechanisms of such an effect remain unclear. Moreover, extant literature has overlooked the role played by elements of the marketing mix, including product characteristics and the …

Contributors
Sodero, Annibal Camara, Rabinovich, Elliot, Sinha, Rajiv, et al.
Created Date
2012

A fundamental question in the field of strategic management is how companies achieve sustainable competitive advantage. The Market-Oriented Theory (MOT), the Resource-Based Model and their complementary perspective try to answer this fundamental question. The primary goal of this study is to lay the groundwork for Standardized Strategic Assessment Framework (SSAF). The SSAF, which consists of a set of six models, aids in the evaluation and assessment of current and future strategic positioning of Small and Medium Enterprises (SMEs). The SSAF was visualized by IDEF0, a systems engineering tool. In addition, a secondary goal is the development of models to explain …

Contributors
Demir, Mustafa, Waissi, Gary, Humble, Jane, et al.
Created Date
2012

This study focuses on three major Maghreb states (Algeria, Morocco and Tunisia) with distinct institutional, political and socioeconomic patterns. It essentially tackles the issue of technological development particularly investments, trade, human capital and patents in a socially and politically sensitive environment. The researcher assumes that government stability, law and order, GDP growth and ICT usage are related to technological innovation in the Maghreb. The stated hypotheses indicate that these political, institutional and socioeconomic factors have significant effect on technological innovation in the Maghreb. Based on a two equations' empirical model, our researcher attempts to test these effects and explore the …

Contributors
Oubaiden, Mohamed, Grossman, Gary, Waissi, Gary, et al.
Created Date
2012

A Pairwise Comparison Matrix (PCM) is used to compute for relative priorities of criteria or alternatives and are integral components of widely applied decision making tools: the Analytic Hierarchy Process (AHP) and its generalized form, the Analytic Network Process (ANP). However, a PCM suffers from several issues limiting its application to large-scale decision problems, specifically: (1) to the curse of dimensionality, that is, a large number of pairwise comparisons need to be elicited from a decision maker (DM), (2) inconsistent and (3) imprecise preferences maybe obtained due to the limited cognitive power of DMs. This dissertation proposes a PCM Framework …

Contributors
Jalao, Eugene Rex Lazaro, Shunk, Dan L, Wu, Teresa, et al.
Created Date
2013

Using experience, observations, data, current research, and writings in the field of volunteer management, it was determined there was a need to study the effects of leadership/management practices on the productivity outcomes of a volunteer construction workforce. A simple wood bench that would be tiled and painted was designed to test the areas of Time, Waste, Quality, Safety, and Satisfaction of different volunteer groups. The challenge was bolstered by giving the teams no power tools and limited available resources. A simple design of experiment model was used to test highs and lows in the three management techniques of Instruction, Help, …

Contributors
Prigge V, Diedrich, Sullivan, Kenneth, Wiezel, Avi, et al.
Created Date
2013

In my dissertation, I develop a theoretical model that explains how leaders' daily work demands and recovery affect their leadership behaviors. In a departure from the trait approach of leadership which suggests that leaders tend to behave in certain ways that are determined by their heritable characteristics such as personality and intelligence (e.g., Bono & Judge, 2002), and from the contingency approach that suggests leaders behave in ways that are most suitable to the situation based on the needs of followers and the demands of their tasks (e.g., House, 1971), this dissertation draws from the transactional theory of stress (Lazarus …

Contributors
Zhang, Yiwen, Lepine, Jeffery, Judge, Timothy, et al.
Created Date
2013

After decades of dormancy, character is re-emerging as an important research topic among organizational leadership researchers in response to the need to better explain the source of certain exemplary and ethical leader performance (Hannah & Avolio, 2011; Leonard, 1997; Thompson & Riggio, 2010; Wright & Goodstein, 2007). However, efforts to operationalize character are criticized for their abstract and idealistic trait-based conceptualizations that fail to capture the reality of leadership and situational dynamics (Conger & Hollenbeck, 2010). The purpose of this study is to develop a more robust theoretical approach to character that is empirically grounded in the real life complexities …

Contributors
Jennings, Peter Land, Corley, Kevin, Waldman, David, et al.
Created Date
2013

In many respects, the current public child welfare system closely resembles that of over 100 years ago. Then, as well as now, nonprofit child welfare agencies are the critical providers of service delivery to vulnerable children and their families. Contemporary nonprofits, however, are confronted with social and fiscal pressures to conform to normative practices and behaviors of governmental and for-profit organizations. Simultaneously, these agencies may also feel compelled to behave in accordance with a nonprofit normative ethic. Yet, scholars and practitioners are often unaware of how these different forces may be shaping the practices of child welfare agencies and, the …

Contributors
Robichau, Robbie, Catlaw, Thomas, Nahavandi, Afsaneh, et al.
Created Date
2013

The construction industry in India suffers from major time and cost overruns. Data from government and industry reports suggest that projects suffer from 20 to 25 percent time and cost overruns. Waste of resources has been identified as a major source of inefficiency. Despite a substantial increase in the past few years, demand for professionals and contractors still exceeds supply by a large margin. The traditional methods adopted in the Indian construction industry may not suffice the needs of this dynamic environment, as they have produced large inefficiencies. Innovative ways of procurement and project management can satisfy the needs aspired …

Contributors
Nihas, Syed, Kashiwagi, Dean, Sullivan, Kenneth, et al.
Created Date
2013

This dissertation is an exploratory study that examined the differences in perceptions about supply chain management strategy, topics, tools, and techniques between procurement professionals in public and private sector organizations. This was accomplished through a survey of procurement professionals in a Fortune 500 company and a municipality in Arizona. The data were analyzed to understand how perceptions of supply chain management differed within this sample and whether the differences in perceptions were associated with formal education levels. Key findings indicate that for this or similar samples, public procurement respondents viewed their organizations' approach to supply chain management as a narrow …

Contributors
Heller, Jacob Anthony, Cayer, Joseph, Lan, Gerald, et al.
Created Date
2013

Researchers lament that feedback interventions often fail. Traditional theories assume a cognitive relationship between the receipt of feedback and its impact on employee performance. I offer a theoretical model derived from Affective Events and Broaden and Build Theories to shed new light on the feedback-performance relationship. I bridge the two primary streams of feedback literature-the passive receipt and active seeking-to examine how employees' affective responses to feedback drive how they use feedback to improve performance. I develop and test a model whereby supervisor developmental feedback and coworker feedback seeking relate to the positivity ratio (the ratio of positive as compared …

Contributors
Christensen, Amanda L., Kinicki, Angelo, Zhang, Zhen, et al.
Created Date
2014

Hotel amenities and their influence on consumer choice have been extensively studied by academics. These have largely focused on consumer preferences vacation modes and the psychographic characteristics of travelers. Revenue managers make practical use of this information by attempting to match available hotel rooms with traveler demands for accommodations, setting prices that maximize profits for the hospitality company. The experienced revenue manger is able to determine the most profitable price schedule for a room types across many distribution channels. This study was conducted to test the use of choice modeling for objectively assessing dollar values of three basic amenities for …

Contributors
Johnston, Adriana Kale, Lacher, Richard, Chapman, Jeffrey, et al.
Created Date
2014

Over the past several decades, social network remains the most prevalent and prominent in the strategy and organization theory literature. However, despite the considerable research attention scholars devoted to exploring the implications and mechanisms of social ties and networks in management and organizational contexts, the following question has largely remained understudied: To what extent can top managers' personal ties and networks actually contribute to their firms? This thesis will strive to explore this research question by theoretically highlighting three logically consequent managerial decisions: (1) "When"--when will top managers choose to use their personal ties and networks in their firms; (2) …

Contributors
Jiang, Han, Cannella, Albert A., Hoetker, Glenn, et al.
Created Date
2014

I develop and test theoretical hypotheses for how employees' authenticity at work influences their motivational, relational, and effectiveness outcomes. These hypotheses are grounded in the idea that when individuals feel they display their true selves at work, they can more fully employ their physical, cognitive and emotional energies in their work roles, which in turn leads to higher levels of employee effectiveness (e.g., task performance, perceived value to the organization, and promotability). In addition to this personal motivational process, individuals who are more authentic also develop high-quality relationships with their coworkers, thereby receiving more instrumental support and minimizing the antagonistic …

Contributors
Buckman, Brooke R., LePine, Jeffery, Peterson, Suzanne, et al.
Created Date
2014

Alternative Project Delivery Methods (APDMs), namely Design Build (DB) and Construction Manager at Risk (CMAR), grew out of the need to find a more efficient project delivery approach than the traditional Design Bid Build (DBB) form of delivery. After decades of extensive APDM use, there have been many studies focused on the use of APDMs and project outcomes. Few of these studies have reached a level of statistical significance to make conclusive observations about APDMs. This research effort completes a comprehensive study for use in the horizontal transportation construction market, providing a better basis for decisions on project delivery method …

Contributors
Bingham, Evan Dale, Gibson Jr., G. Edward, El Asmar, Mounir, et al.
Created Date
2014

Construction Management research has not been successful in changing the practices of the construction industry. The method of receiving grants and the peer review paper system that academics rely on to achieve promotion, does not align to academic researchers becoming experts who can bring change to industry practices. Poor construction industry performance has been documented for the past 25 years in the international construction management field. However, after 25 years of billions of dollars of research investment, the solution remains elusive. Research has shown that very few researchers have a hypothesis, run cycles of research tests in the industry, and …

Contributors
Rivera, Alfredo Octavio, Kashiwagi, Dean T, Sullivan, Kenneth, et al.
Created Date
2014

Economic and environmental concerns necessitate the preference for retrofits over new construction in manufacturing facilities for incorporating modern technology, expanding production, becoming more energy-efficient and improving operational efficiency. Despite the technical and functional challenges in retrofits, the expectation from the project team is to; reduce costs, ensure the time to market and maintain a high standard for quality and safety. Thus, the construction supply chain faces increasing pressure to improve performance by ensuring better labor productivity, among other factors, for efficiency gain. Building Information Modeling (BIM) & off-site prefabrication are determined as effective management & production methods to meet these …

Contributors
Ghosh, Arundhati, Chasey, Allan D, Laroche, Dominique-Claude, et al.
Created Date
2015

In accordance with the Principal Agent Theory, Property Right Theory, Incentive Theory, and Human Capital Theory, firms face agency problems due to “separation of ownership and management”, which call for effective corporate governance. Ownership structure is a core element of the corporate governance. The differences in ownership structures thus may result in differential incentives in governance through the selection of senior management and in the design of senior management compensation system. This thesis investigates four firms with four different types of ownership structures: a public listed firm with the controlling interest by the state, a public listed firm with a …

Contributors
Gao, Shenghua, Pei, Ker-Wei, Li, Feng, et al.
Created Date
2015

This study develops a theoretical model that explains how leaders come to adapt their leadership behaviors to achieve follower effectiveness. Mindfulness theory suggests that mindful individuals are better able to engage in self-regulation and I consider empathy, response flexibility, and emotional regulation as three self-regulatory processes in particular which likely impact the leader-follower relationship. I suggest that leaders who have the ability to self-regulate in these three ways will be better able to engage in leadership behavior characterized by adapting or flexing the specific types of leadership they demonstrate according to the needs of the situation and what their followers …

Contributors
Reina, Christopher Stephen, Peterson, Suzanne J, Kinicki, Angelo, et al.
Created Date
2015

Designing a hazard intelligence platform enables public agencies to organize diversity and manage complexity in collaborative partnerships. To maintain the integrity of the platform while preserving the prosocial ethos, understanding the dynamics of “non-regulatory supplements” to central governance is crucial. In conceptualization, social responsiveness is shaped by communicative actions, in which coordination is attained through negotiated agreements by way of the evaluation of validity claims. The dynamic processes involve information processing and knowledge sharing. The access and the use of collaborative intelligence can be examined by notions of traceability and intelligence cohort. Empirical evidence indicates that social traceability is statistical …

Contributors
Wang, Chao-shih, Van Fleet, David, Grebitus, Carola, et al.
Created Date
2015

The workforce demographics are changing as a large portion of the population is approaching retirement and thus leaving vacancies in the construction industry. Succession planning is an aspect of talent management which aims to mitigate instability faced by a company when a new successor fills a vacancy. Research shows that in addition to a diminishing pool of available talent, the industry does not have widespread, empirically tested and implemented models that lead to effective successions. The objective of this research was to create a baseline profile for succession planning in the construction industry by identifying currently implemented best practices. The …

Contributors
Gunnoe, Jake Alan, Sullivan, Kenneth, Wiezel, Avi, et al.
Created Date
2015

In today's era a lot of the construction projects suffer from time delay, cost overrun and quality defect. Incentive provisions are found to be a contracting strategy to address this potential problem. During last decade incentive mechanisms have gained importance, and they are starting to become adopted in the construction projects. Most of the previous research done in this area was purely qualitative, with a few quantitative studies. This study aims to quantify the performance of incentives in construction by collecting the data from more than 30 projects in United States through a questionnaire survey. First, literature review addresses the …

Contributors
Paladugu, Bala Sai Krishna, El Asmar, Mounir, Ernzen, James, et al.
Created Date
2015

ABSTRACT The objective of this dissertation is to identify a recommended balance between leadership and management activities of a project manager who aims to rehabilitate a distressed construction project. The data for this research was collected from 338 construction project professionals belonging to fifteen large construction companies who participated in leadership seminars originated by professors from Arizona State University. The seminars contained various leadership games and exercises that were designed specifically to collect data about leadership and management actions taken by the project managers. The data from one of the games, called “Project from Hell” (PFH), was used in this …

Contributors
Behzad, Navid, Wiezel, Avi, Gibson, Jr., G. Edward, et al.
Created Date
2016

The traditional action-response perspective has largely ignored the role of language in competitive dynamics. In this study, I treat language (i.e., word response) as an alternative way to react to rivals when a firm is attacked, in addition to no reaction and action-based reaction. Word response is a specific and public announcement of a focal firm’s potential move in reaction to a competitor’s word or action attack. To explore the underlying mechanism behind word responses, I aim to answer two major questions. The first question is under what situations are responders motivated to use words as competitive responses? For this …

Contributors
Gao, He, Cannella, Albert A., Yu, Tieying, et al.
Created Date
2016

The semiconductor manufacturing business model provides unique challenges for the design and construction of supporting fabrication facilities. To accommodate the latest semiconductor processes and technologies, manufacturing facilities are constantly re-tooled and upgraded. Common to this sector of construction is the retrofit project environment. This type of construction project introduces a multitude of existing conditions constraints and functions entirely differently than traditional new-build projects. This facility conversion process is further constrained by owner needs for continuous manufacturing operations and a compressed design/construction schedule to meet first-to-market milestones. To better control the variables within this project environment, Building Information Modeling (BIM) workflows …

Contributors
Cribbs, John, Chasey, Allan, Ayer, Steven K., et al.
Created Date
2016

Agglomeration research has investigated a key research question, i.e., why do firms in a specific industry co-locate geographically? In the agglomeration literature, it has been assumed that each firm has one business establishment in a cluster such that firms always co-locate with competitors. However, it is often observed that firms operate several business establishments in a cluster, so they co-locate not only with competitors (i.e., inter-firm agglomeration) but also with their own business establishments (i.e., intra-firm agglomeration). While inter-firm agglomeration is a counterpart to the traditional concept of agglomeration, intra-firm agglomeration is a new concept in agglomeration research. The separation …

Contributors
Woo, Hyun-Soo, Cannella, Albert, Hoetker, Glenn, et al.
Created Date
2016

This dissertation explores when and how the social comparisons that employees make with respect to their LMX (leader-member exchange) relationships affect their work performance and behaviors. The study introduces the concept of LMX social comparison across dyads (LMXAD) in which a follower compares the quality of his/her supervisory relationship to other leader-member dyads outside of the workgroup (e.g., my leader-myself vs. other leaders-other colleagues). Thus, the study sheds light on LMX social comparison processes at a dyadic level (e.g., our relationship vs. their relationships) as opposed to the individual level (e.g., my relationship vs their relationships, when followers share a …

Contributors
Seo, Jungmin, Nahrgang, Jennifer D, Lepine, Jeffery A, et al.
Created Date
2016

Scholarship and the popular press alike assert that, within the workplace and the world, there are distinct generational groups who are hallmarked by fundamental differences. Generational scholarship, undergirded by the priori assumption that generational differences must be managed, has become a well traversed field despite very little empirical evidence to substantiate the claims made about the attitudes, values, and beliefs of these purported generational cohorts. Scholars debate the veracity of generational characteristics, but few have taken critical approaches and noted the absence of theory and meta-discourse in the field. All the while, the over-simplified stereotypes are perpetuatued and employed in …

Contributors
Hitchcock, Steven David, Alberts, Janet K, Miller, Kathy I, et al.
Created Date
2016

Despite advancements in construction and construction-related technology, capital project performance deviations, typically overruns, remain endemic within the capital projects industry. Currently, management is generally unaware of the current status of their projects, and thus monitoring and control of projects are not achieved effectively. In an ever-increasing competitive industry landscape, the need to deliver projects within technical, budgetary, and schedule requirements becomes imperative to sustain a healthy return on investment for the project stakeholders. The fact that information lags within the capital projects industry has motivated this research to find practices and solutions that facilitate Instantaneous Project Controls (IPC). The author …

Contributors
Abbaszadegan, Amin, Grau Torrent, David, El Asmar, Mounir, et al.
Created Date
2016

In this dissertation research, I expand the definition of the supply network to include the buying firm’s competitors. Just as one buyer-supplier relationship impacts all other relationships within the network, the presence of competitor-supplier relationships must also impact the focal buying firm. Therefore, the concept of a “competitive network” made up of a focal firm, its competitors and all of their combined suppliers is introduced. Utilizing a unique longitudinal dataset, this research explores how the organic structural changes within the new, many-to-many supply network impact firm performance. The investigation begins by studying the change in number of suppliers used by …

Contributors
Huff, Jerry, Fowler, John, Rogers, Dale, et al.
Created Date
2016

Over the years, aviation safety has been influenced by continuous implementations of both proactive and reactive policies by both regulatory boards and also, aviation service providers. This achievement has been possible mainly because of the safety management tools like the Aviation Safety Action Program (ASAP) which derives its roots from the much earlier Aviation Safety Reporting System (ASRS). Federal Aviation Administration (FAA) provides guidelines and procedures for installation and development of an ASAP, for every airline in the United States. In this study, how different United States air carriers apply ASAP in their organizations is investigated. Dissertation/Thesis

Contributors
Chilakalapudi, Naga Swathi Kiran, Waissi, Gary, Nullmeyer, Robert, et al.
Created Date
2016

While agency problems inevitably exist in buyer-supplier relationships, the focus on how to overcome such problems has been confined to the buyer-supplier dyad as if the dyad exists in isolation. In this dissertation, I re-frame the agency problems beyond the dyadic relationship between a buyer and its supplier and suggest a new way to overcome agency problems. While the current Agency Theory suggests that the buyer can monitor and provide incentives to mitigate the agency problems, I propose to look beyond the dyad in addressing buyer-supplier agency problems. In the first chapter, I examine the impact of the “indirect links” …

Contributors
Yang, Yang, Choi, Thomas Y, Carter, Craig, et al.
Created Date
2016

Managers’ control over the timing and content of information disclosure represents a significant strategic tool which they can use at their discretion. However, extant theoretical perspectives offer incongruent arguments and incompatible predictions about when and why managers would release inside information about their firms. More specifically, agency theory and theories within competitive dynamics provide competing hypotheses about when and why managers would disclose inside information about their firms. In this study, I highlight how voluntary disclosure theory may help to coalesce these two theoretical perspectives. Voluntary disclosure theory predicts that managers will release inside information when managers perceive that the …

Contributors
Busenbark, John R., Certo, S. Trevis, Semadeni, Matthew, et al.
Created Date
2017

Currently, show management for convention centers have several resources to help determine where to place their efforts in facility services for exhibitors, one of which is to use research results from an importance-performance analysis study. In order to help show management refine their understanding of the needs of exhibitors before a trade show, this study explores the relationship between the exhibitor’s ranking of importance placed on facility services through the Importance-Performance Analysis, and the goals exhibitors have for the trade show. A survey was conducted at three different trade shows taking place in two convention centers. Using a sample of …

Contributors
Garaycochea, Nicolas Blakely, Hultsman, Wendy, Lee, Woojin, et al.
Created Date
2017

ABSTRACT As the execution of facilities management becomes ever more sophisticated, specialized skill in managing specific types of buildings has become necessary. The sector of maintaining historic structures and sites readily falls into this type of specialized classification. This paper is a case study review of the unique “best practices” at the Nauvoo Historic Site located in Nauvoo, Illinois. It outlines a facilities management model of common core practices that was developed by the author following an assessment of various similar historic preservation campuses and their responsibilities to accurately display historic culture while observing modern-day facilities management techniques. Although these …

Contributors
Cluff, Casey, Sullivan, Kenneth T, Smithwick, Jake, et al.
Created Date
2017

The purpose of this paper is to present a case study on the application of the Lean Six Sigma (LSS) quality improvement methodology and tools to study the analysis and improvement of facilities management (FM) services at a healthcare organization. Research literature was reviewed concerning whether or not LSS has been applied in healthcare-based FM, but no such studies have been published. This paper aims to address the lack of an applicable methodology for LSS intervention within the context of healthcare-based FM. The Define, Measure, Analyze, Improve, and Control (DMAIC) framework was followed to test the hypothesis that LSS can …

Contributors
Shirey, William T., Sullivan, Kenneth, Smithwick, Jake, et al.
Created Date
2017

The workforce demographics in the United States are rapidly changing. According to census information, 35% of working adults are project to retire within the next 20 years. The construction is being particularly affected by this demographic shift as fewer employees are entering into the industry. This shift is especially bad among project professionals within the industry. The response to these changing demographics depends on how companies manage their talent and plan for successions. In order to investigate this workforce problem in the construction industry, the author has partnered with an expert panel of human resource executives from various companies in …

Contributors
Gunnoe, Jake Alan, Sullivan, Kenneth, Wiezel, Avi, et al.
Created Date
2017

This thesis presents a literature research analyzing the cost overrun of the construction industry worldwide, exploring documented causes for cost overrun, and documented parties responsible for the inefficiency. The analysis looks at a comparison between the metrics of construction projects in different continents and regions. Multiple publication databases were used to look into over 300 papers. It is shown that although construction demands are increasing, cost overrun on these projects is not decreasing at the same rate around the world. This thesis also presents a possible solution to improve cost overrun in the construction industry, through the use of the …

Contributors
Goyal, Abhinav, Kashiwagi, Jacob, Kashiwagi, Dean, et al.
Created Date
2017

Employees are directly involved in work tasks and processes which are necessary to accomplish unit or organizational goals, and accordingly, they may become aware of key mistakes, slips, and failures that are unbeknownst to the leader or supervisor responsible for the work unit or organization. Given that errors or deviations in work tasks or processes can have far-reaching effects within the organization, it may be essential for employees to share bad news with their leader or supervisor so that steps can be taken to address the issue or ameliorate negative consequences. However, although employees' sharing of bad news may be …

Contributors
Chamberlin, Melissa, LePine, Jeffery, Nahrgang, Jennifer, et al.
Created Date
2017

The following is a case study composed of three workflow investigations at the open source software development (OSSD) based Apache Software Foundation (Apache). I start with an examination of the workload inequality within the Apache, particularly with regard to requirements writing. I established that the stronger a participant's experience indicators are, the more likely they are to propose a requirement that is not a defect and the more likely the requirement is eventually implemented. Requirements at Apache are divided into work tickets (tickets). In our second investigation, I reported many insights into the distribution patterns of these tickets. The participants …

Contributors
Panos, Ryan Charles, Collofello, James, Fowler, John, et al.
Created Date
2017

ABSTRACT The current Saudi Arabian (SA) procurement system leads to many losses in money and benefits in projects. Also, the use of the traditional procurement system in SA has been identified as one of the causes for poor performance in the delivery of construction and the major risk to the SA government. A questionnaire has been developed and carefully designed based on literature review. The purpose of the survey was to identify the validity of the recent claims that the procurement system in SA is broken and to improve the current SA procurement system. The questionnaire was sent out to …

Contributors
Alofi, Ahmed Abdulrahman, Kashiwagi, Dean, Sullivan, Kenneth, et al.
Created Date
2017

Standardized processes for training and accountability, for an Environmental Services department within a healthcare system, were implemented to see the impact they would have on key performance indicators (KPIs). The KPIs involved infection rate for hospital acquired Clostridium Difficile (CDI), cleaning verification compliance, patient satisfaction, concerning the cleaning of their environment, and employee turnover. The results show that standardizing training and an accountability measure can have a significant impact on turnover, contribute to the reduction in CDI cases, ensure cleaning is performed at a high level and that the patient perception requires additional tools to meet their expectations on a …

Contributors
Ziffer, Steven, Sullivan, Kenneth, Smithwick, Jake, et al.
Created Date
2017

The construction industry is performing poorly regarding project management and service delivery. On average, global projects are over-budget, delayed, and met with unsatisfactory results according to buyers. To mitigate poor performance, the project management career path has been heavily researched and continually developed over the last century. Despite the published advances in project management approaches and tools, project performance continues to suffer. This research seeks to conduct an exploratory analysis of current project management and other approaches and determine how they affect project performance. Through a detailed literature search, the researcher identified a procurement model that is more heavily documented …

Contributors
Rivera, Alfredo Octavio, Badger, William, Sullivan, Kenneth, et al.
Created Date
2017

Nurses are ideally positioned to lead the transformation of healthcare delivery in the United States, however they must be prepared to do so. The Institute of Medicine has called for nurses to become change agents and assume leadership positions across all levels in order to become full partners with physicians and other health care providers. While clinical leadership is a responsibility for all nurses, expectations for new nurse clinical leadership have not been well studied. This study sought to determine the nursing leadership competencies clinical managers expect of new nurses in an acute care setting and to identify gaps between …

Contributors
Miehl, Nickolaus James, Komnenich, Pauline, Hagler, Debra, et al.
Created Date
2018

Constructive voice, the sharing of ideas or concerns that improve organizational functioning, is an important workplace behavior. Recent narrative reviews of constructive voice have highlighted the importance of accounting for different types of voice. Initial efforts to explain the type of constructive voice have focused on voice function, and distinguished constructive voice as promotive or prohibitive in nature. Yet, research findings regarding relationships between promotive and prohibitive voice and antecedents of constructive voice reveal inconsistencies that suggest that our theoretical understanding is incomplete. In this dissertation, I argue that in addition to distinguishing constructive voice as to its function (i.e., …

Contributors
Newton, Daniel, LePine, Jeffery A, Craig, Jennifer N., et al.
Created Date
2018

The study explores the differing roles that a top management team (TMT) and a board play in providing a firm the knowledge to improve its absorptive capacity. Building on the distinction between potential and realized absorptive capacity, initially posited by Zahra and George (2002), I argue that a firm's board of directors and its TMT both act to fill the critical role of knowledge gatekeepers identified by Cohen and Levinthal (1990). But, they play different roles in a firm's efforts to acquire, assimilate, transform and exploit novel information. The engagement of board members with environmental planning through personal experiences as …

Contributors
KIM, JISUN, Hoetker, Glenn, Cannella Jr., Albert A, et al.
Created Date
2018

Grounded in the relational view of leadership, this dissertation explores the dynamics of the leader/follower relationship in the context of a collective using a social networks approach. Specifically, I build on DeRue and Ashford’s (2010) work that focuses on dynamic, socially constructed leadership relationships within a dyad to focus on such relationships within a collective. In doing so, I conceptualize collective leader endorsement – receiving a grant of leader identity from a collective of followers – and examine the implications of collective leader endorsement. As a dynamic relationship, collective leader endorsement can change as individuals give and receive grants of …

Contributors
Bartels, Amy L, LePine, Jeffery, Peterson, Suzanne, et al.
Created Date
2018

Recent studies have identified that contractors in the Saudi construction industry are not the main party that cause risks as owners and other parties have the major share of causing risks. However, with the identification that risks out of contractors’ control are a leading cause of low performance, there is a lack of efficient risk mitigation practices in Saudi to manage these risks. The main aim of this dissertation is to assess the current practices applied by contractors to minimize risk out of their control and develop a risk mitigation model to manage these risks. The main objectives of the …

Contributors
Algahtany, Mohammed, Sullivan, Kenneth, Kashiwagi, Dean, et al.
Created Date
2018

Wildfire is an inescapable feature of Canadian landscapes, burning an average of over two million hectares annually and causing significant repercussions for communities, infrastructure, and resources. Because fire is managed provincially, each jurisdiction has developed a distinctive approach to preparing for, responding to, and recovering from fire on its landscapes. Using a comparative study between seven provinces and four national agencies, this dissertation examines differences in institutional design and policy with respect to the knowledge management systems required to respond to wildfire: How do policies and procedures vary between jurisdictions, how do they affect the practices of each fire management …

Contributors
Kennedy, Eric Brian, Sarewitz, Daniel, Miller, Clark A, et al.
Created Date
2018

Unethical behavior is a phenomenon that is unavoidable in the workplace. Ethical transgressors, when caught, often receive feedback regarding their actions. Though such moral feedback—feedback that is in response to an ethical transgression—may be aimed at curtailing future unethical behavior, I seek to demonstrate that under certain conditions, moral feedback may promote subsequent unethical behavior. Specifically, I propose that moral intensity and affective tone are two primary dimensions of moral feedback that work together to affect ethical transgressor moral disengagement and future behavior. The notion of moral disengagement, which occurs when self-regulatory systems are deactivated, may account for situations whereby …

Contributors
Balven, Rachel McCullagh, Lange, Donald, Wellman, Ned, et al.
Created Date
2018

最近几十年对高管人员个人特征的研究成为组织战略决策领域的重要议题,但其中对 于高管人员的心理感受却几乎从未触及。心理学研究表明,心理感受会很大程度上影响人 的行为。荣耀感,作为最主要的一种与自我意识相关的心理感受,对于工作行为和结果的 影响都非常大。因而,研究企业高管的荣耀感,对理解和预测他们的行为,进而对预测其 个人意志扮演重要角色的公司战略决策有显著意义。 本论文对企业高管的荣耀感进行了系统研究。通过两个研究,中国企业高管的问卷 调查数据,回答了两个问题:1. 企业高管工作荣耀感的内涵是什么?2. 企业高管荣耀感 的高低如何影响其在公司中的战略决策。具体而言,通过 6 人深度访谈和 50 人的开放式 问题问卷的定性研究提炼了企业高管荣耀感的双维度模型,即世俗荣耀感和神圣荣耀感, 202 名企业高管样本的问卷开发了信度和效度达标的两种荣耀感的测量量表(研究一); 运用 159 名企业高管的问卷数据(研究二)检验了有关两种荣耀感影响公司战略变革意愿 和行为,以及社会创新的不同作用及其边界条件的理论模型和假设。 本研究的主要结论是: 1. 企业高管的世俗荣耀感和神圣荣耀感均正向影响企业战略主动性、战略变革,以 及社会创新战略,其中神圣荣耀感相比世俗荣耀感,对于公司社会创新战略的影响效应更 大;2.企业高管神圣的荣耀感,相比世俗荣耀刚对公司战略主动性的积极作用,受到其感 知到的基于政策环境变化的心理契约违背的影响更大,而世俗的荣耀感,相比神圣荣耀感 对公司社会创新的正向作用,受到其感知到的基于政策环境变化的心理契约违背的影响更 大。 本论文对战略领导力的研究做出了重要贡献。战略管理研究越来越多地关注人的因 素,尤其是企业高管对企业决策、行为以及绩效的影响,但以往对高阶的研究都集中在对 高管人员认知、背景及经验的探讨,本论文首次聚焦于高管人员的情感体验,通过强调高 管人员的荣耀感对组织战略决策的重要性,本研究大大地扩展了战略领导的研究范畴。 论文从心理学的视角出发,首次从内容和来源视角区分荣耀感的两种类型,对原先 从表现形式(momentary experiences and chronic dispositional tendencies)对荣耀感的 分类是个补充,对心理学领域有关荣耀感的研究做出了贡献。本文创造性地将荣耀感的研 究扩展到了企业管理中的高级管理人员,显著地提高了有关个体荣耀感受的理论与管理学 领域理论和实践运用的相关性。 Dissertation/Thesis

Contributors
Zhou, Jun, Tsui, Anne, Zhu, Hongquan, et al.
Created Date
2018

This thesis consists of three projects employing complexity economics methods to explore firm dynamics. The first is the Firm Ecosystem Model, which addresses the institutional conditions of capital access and entrenched competitive advantage. Larger firms will be more competitive than smaller firms due to efficiencies of scale, but the persistence of larger firms is also supported institutionally through mechanisms such as tax policy, capital access mechanisms and industry-favorable legislation. At the same time, evidence suggests that small firms innovate more than larger firms, and an aggressive firm-as-value perspective incentivizes early investment in new firms in an attempt to capture that …

Contributors
Applegate, J M, Janssen, Marcus A, Hoetker, Glenn, et al.
Created Date
2018

This research examines data exchange between city departments and external stakeholders; particularly, why city departments have different capacity to access data from departments in the same city, other public agencies, private and nonprofit organizations. Data access is of theoretical interest because it provides the opportunity to investigate how public organizations and public managers deal with a portfolio of relationships in a loosely structured context characterized by dynamics of power and influence. Moreover, enhancing data access is important for public managers to increase the amount and diversity of information available to design, implement, and support public services and policies. Drawing from …

Contributors
Fusi, Federica, Feeney, Mary K., Welch, Eric, et al.
Created Date
2018

Research suggests that behaving in an ingratiatory manner towards one’s supervisor is a double-edged sword. On the one hand, ingratiation is a powerful tool through which employees develop positive social exchange relationships with target audiences (i.e., supervisors) and subsequently obtain desired outcomes at work. On the other hand, third party observers of ingratiation often view this behavior (and the people enacting it) in a negative manner, thereby hindering ingratiatory employees’ ability to develop high quality social exchange relationships with these individuals. However, this research primarily focuses on how organizational actors perceive of ingratiatory employees while neglecting the social context in …

Contributors
Kim, Ji Koung, LePine, Jeffery A, Zhang, Zhen, et al.
Created Date
2019

The Vietnam Construction Industry (VCI) has been facing risks that cause delays, budget overrun, and low customer satisfaction that required continuously research efforts to manage them. This research assesses the current conditions of the VCI in terms of performance, common risks, and success factors; and explores the potential of using the Best Value Approach (BVA), an innovative procurement and project management technology, to improve overall VCI performance. VCI risk factors were presented in an analysis of the data collected from a survey that include the 23 common risk factors that cause non-performance in construction projects in developing countries. The factors …

Contributors
Le, Nguyen Tran Khoi, Chong, Oswald W.K., Sullivan, Kenneth T., et al.
Created Date
2019

This dissertation explores the determinants of Chief Executive Officer (CEO) perquisites, i.e., nonmonetary compensation offered to particular employees and not essential to the accomplishment of a CEO’s duties. While the current CEO perquisite literature has focused on understanding the economic determinants of CEO perquisites, I study the social-psychological determinants of perquisites. Specifically, I propose that organizational status is positively associated with CEO perquisites. The status literature suggests that high-status organizations derive benefits from status and status signals, while agency theory proposes that perquisites are a way for CEOs to extract private rents. Therefore, I posit that for high-status organizations, the …

Contributors
Kalm, Matias, Cannella, Albert, Semadeni, Matthew, et al.
Created Date
2019

The purpose of this study is to explore the way mindfulness informs how leaders make sense of and navigate paradoxical tensions that arise in their organizations. This study employs a qualitative research methodology, based on synchronous, semi- structured, in-depth interviews of leaders who hold a personal mindfulness practice. Qualitative interviews illuminate how leaders’ communication about paradoxical tensions (e.g., through metaphorical language) reflects the way they experience those tensions. Findings extend the constitutive approach to paradox by demonstrating the way mindfulness informs awareness, emotion, pausing, and self-care. Specifically, this study (1) empirically illustrates how higher-level, dialogic more-than responses to paradox may …

Contributors
Town, Sophia, Tracy, Sarah, Fairhurst, Gail, et al.
Created Date
2019

This dissertation examines travelers’ innovation adoption and repurchase behaviors in the sharing economy. The central question is to what extent the tourism industry embraces service innovations in the sharing economy. Predicated upon behavioral reasoning theory, this research makes a contribution to the tourism study and diffusion of innovation literature, by exploring the influence of travelers’ reasonings in the innovation decision process. The dissertation follows a two-study format. The analysis contextualizes reasons for and against adoption, by incorporating appropriate constructs relevant to service innovations in social dining services (Study 1) and ride-sharing services (Study 2). An exploratory mixed methods approach is …

Contributors
Lee, Seojin, Lee, Woojin, Buzinde, Christine N., et al.
Created Date
2019

近20年,中国品牌零售业的快速发展使其成为全球第三大零售市场。消费者的需求量在大幅增长,对于本土企业来说,机遇与挑战并存。 对于连锁型品牌零售企业,员工是其产品和服务的载体。而如何做好不同层次的人员的激励体系,并得以踏实的落实和执行,是企业经营中非常关键的环节,也是品牌零售企业在竞争中获取优势的根本保证。另外,由于连锁零售企业基层员工流动性大、总体素质较低,如何对这部分员工实施有效的绩效考核,成为很多连锁零售企业管理人员面临的一个难题。 本文将长期和短期激励作为主要的研究内容。从整体国内企业来看,运转良好的绩效考评体系并不多,大部分企业的绩效考评体系只注重短期激励而忽视了长期激励的作用,绩效考评关注的是目标的实现,与员工的发展相脱节。因此,如何做好品牌企业的激励体系,如何在人才竞争中取得先机,并最大化企业利润,是本文研究的重心。 目前的研究空白在于对连锁型店铺的激励绩效。而考虑到品牌零售中的连锁经营往往涉及到成百上千家门店,涉及到的从业人数较多,因而对门店的激励绩效的成败是关系到企业整体激励绩效好坏的关键。 本文对激励绩效方案的相关理论进行回顾、分析与总结,从委托代理理论、激励理论、交易成本理论和产权理论入手,分析连锁型品牌零售企业的激励绩效特点。连锁型品牌零售企业合伙制本质上与特许经营精神及设计理念一致,而想要改进的正是特许经营中加盟店与总部的博弈与消耗,形成利益共同体,达到企业价值最大化的目标。 通过连锁型品牌零售企业绩效激励的真实案例(永辉超市合伙人制度、拉夏贝尔店铺合伙人制度、康奈零投入型与交股金型两种店铺合伙人制度)分析得出风险共担、超额利润分成的合伙人制度在连锁型品牌零售企业激励绩效方案设计中的可行性及意义,并从中发现了已有实践存在的问题,并提出建议。 店铺合伙人制度激励店长、提高单店销售业绩、减少交易成本、提高管理效率的正向作用毋庸置疑,建议在实践中积极推行与完善。 Dissertation/Thesis

Contributors
Zheng, Laili, Pei, Ker-Wi, Chen, Xinlei, et al.
Created Date
2019

冷链物流主要是指食品在生产到消费者食用前始终处于适宜的温度环境,以保障食品品质、降低流通过程中的损耗。冷链物流相比于传统物流而言是一项更复杂的系统性工程,受到政策和市场需求的影响呈现迅猛发展态势。但是,冷链物流企业长期以来因规模小、固定资产少、服务范围窄、服务规范性弱而发展困难重重,核心问题是资金的问题。政府引导和鼓励打造冷链物流产业园,推动产业园投资和建设主体打造平台,实现对园区内冷链企业的聚集效应并通过金融服务解决企业发展的资金问题。通过产融结合助力冷链物流企业发展,成为目前冷链物流行业发展的主要方式和未来趋势。 本研究聚焦冷链物流产业园金融服务助力冷链物流企业发展问题,主要研究内容包括:第一,基于产融结合理论,梳理冷链物流企业与产业园之间关系,从供需两侧探索冷链物流企业和产业园的金融服务的范围、类型和特点。第二,基于平台理论,构建冷链物流企业采纳产业园金融服务的研究模型,探索金融服务影响冷链物流企业的经营因素,分析冷链物流企业采纳产业园金融服务的因素和途径。第三,基于信息不对称理论,关切信息技术支持和知识分享在冷链物流企业采纳产业园提供金融服务过程中的调节作用。同时,梳理产业园提供金融服务可能面临哪些风险,制订冷链物流企业入驻园区的标准,防范风险。 本文运用实证研究方法,通过对国内18家冷链物流相关的产业园、物流园、冷链物流、商贸流通、金融等企业实地考察和专家访谈基础上,拟定问卷并对268家企业进行调查收集数据,使用结构方程模型进行假设检验。研究发现:金融服务的有形性、可靠性、移情性、经济性对冷链物流企业采纳产业园金融服务影响显著,而响应性的影响不显著。同时 信息技术支持和知识共享的调节作用不显著。最后,针对产业园吸引冷链物流企业提供金融服务、冷链物流企业采纳产业园金融服务的风险,提出防范策略措施。 Dissertation/Thesis

Contributors
Yang, Su, Shen, Wei, Chen, Xinlei, et al.
Created Date
2019

The success or failure of projects is not determined only by procedures, tasks, and technologies, but also by the project team and its effectiveness. In order to lead project teams towards successful outcomes, project managers must maintain high quality relationships in the workplace. When looking at employees’ relationships in the workplace, Social Exchange Theory introduces two types of exchanges: employee-organization and leader-member exchanges. While both types of exchanges focus exclusively on the employee’s longitudinal relationships, the interpersonal relationships among the team members are usually overlooked. This research presents the results of a quantitative study of the interpersonal relationships of 327 …

Contributors
K. Jamali, M. Hossein, Wiezel, Avi, Sullivan, Kenneth T., et al.
Created Date
2019

Knowledge advancement occurs when the creation of new and useful knowledge encompasses and supersedes earlier knowledge. A rapidly growing number of scholars with state-of-the-art research tools has led to the growth of knowledge exploration in almost every field. It, however, has been observed that the findings of new studies frequently differ from previously established evidence and even disagree with one another. Conflicting and contradictory results prevail in the literature. This phenomenon has puzzled many people with respect to which findings are reliable and which should be considered as valid. Inconclusive results in the literature inhibit, rather than facilitate, knowledge advancement …

Contributors
Hung, Chia-Ko, Hager, Mark, Lecy, Jesse, et al.
Created Date
2019

College sports in America represent a multibillion dollar industry. Recruiting collegiate student-athletes not only is costly for university teams, but is integral for their long-term success. Universities spend substantial amounts of money to recruit student-athletes, yet relatively little academic work has focused on understanding the athletic recruiting process. While NCAA policy regulates when communication is allowed between coaches and student-athletes, there is a lack of literature investigating what the communicative aspects of athletic recruiting entail. Thus, the purpose of this dissertation is to unpack the student-athlete experience of collegiate athletic recruitment. It builds on theoretical work from organizational and interpersonal …

Contributors
Posteher, Karlee A., Kassing, Jeffrey W., Mongeau, Paul A., et al.
Created Date
2019

Harm to patients remains high in US hospitals despite significant progress to improve the quality of care in our health systems. Leadership, a culture of patient safety, and a climate conducive to innovation in patient care are necessary to advance positive patient safety outcomes. Yet, little is known about how leadership can impact patient safety within a climate of innovation. This study examines the effects of transformational and transactional leadership (singularly and with transactional augmenting transformational leadership) as related to nurses’ perception of patient safety, how communication elements of a culture of patient safety may strengthen that relationship, and how …

Contributors
Younger, Samuel, Larkey, Linda, Porter O'Grady, Timothy, et al.
Created Date
2019