ASU Electronic Theses and Dissertations
- 1 English
Rapidly increasing demand for technology support services, and often shrinking budgetary and staff resources, create enormous challenges for information technology (IT) departments in public sector higher education. To address these difficult circumstances, the researcher developed a network of IT professionals from schools in a local community college system and from a research university in the southwest into an interorganizational community of practice (CoP). This collaboration allowed members from participating institutions to share knowledge and ideas relating to shared technical problems. This study examines the extent to which the community developed, the factors that contributed to its development and the value …
- Koan, Russell Mark, Puckett, Kathleen S, Foulger, Teresa S, et al.
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