ASU Electronic Theses and Dissertations
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This dissertation develops grounded theory on how respect is received and internalized in organizations, and the personal and work-related outcomes of receiving respect. A company that employed inmates at a state prison to perform professional business-to-business marketing services provided a unique context for data collection, as respect is typically problematic in a prison environment but was deliberately instilled by this particular company. Data collection took place in three call centers (minimum, medium, and maximum security levels) and included extensive non-participant observation, semi-structured interviews, and archival documents. My sampling strategy focused on the experience of new employees as they went through …
- Rogers, Kristie M, Ashforth, Blake E, Corley, Kevin G, et al.
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