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Adoption and Business Value of Mobile Retail Channel:A Dependency Perspective on Mobile Commerce


Abstract Forrest Research estimated that revenues derived from mobile devices will grow at an annual rate of 39% to reach $31 billion by 2016. With the tremendous market growth, mobile banking, mobile marketing, and mobile retailing have been recently introduced to satisfy customer needs. Academic and practical articles have widely discussed unique features of m-commerce. For instance, hardware constraints such as small screens have led to the discussion of tradeoff between usability and mobility. Needs for personalization and entertainment foster the development of new mobile data services. Given distinct features of mobile data services, existing empirical literature on m-commerce is mostly from the consumer side and focuses on consumer perception... (more)
Created Date 2013
Contributor Chou, Yen-Chun (Author) / Shao, Benjamin (Advisor) / St. Louis, Robert (Committee member) / Goul, Michael (Committee member) / Arizona State University (Publisher)
Subject Business / Information technology
Type Doctoral Dissertation
Extent 82 pages
Language English
Copyright
Reuse Permissions All Rights Reserved
Note Ph.D. Information Management 2013
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS


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Description Dissertation/Thesis