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How Discourses Cast Airport Security Characters: A Discourse Tracing and Qualitative Analysis of Identity and Emotional Performances


Abstract Since the September 11, 2001 terrorist attacks and subsequent creation of the Transportation Security Administration (TSA), airport security has become an increasingly invasive, cumbersome, and expensive process. Fraught with tension and discomfort, "airport security" is a dirty phrase in the popular imagination, synonymous with long lines, unimpressive employees, and indignity. In fact, the TSA and its employees have featured as topic and punch line of news and popular culture stories. This image complicates the TSA's mission to ensure the nation's air travel safety and the ways that its officers interact with passengers. Every day, nearly two million people fly domestically in the United States. Each passenger must inter... (more)
Created Date 2013
Contributor Malvini Redden, Shawna (Author) / Tracy, Sarah J. (Advisor) / Corley, Kevin (Committee member) / Alberts, Janet (Committee member) / Trethewey, Angela (Committee member) / Arizona State University (Publisher)
Subject Communication / Communication / Discourse / Emotion / Identity / Qualitative / Sensemaking
Type Doctoral Dissertation
Extent 285 pages
Language English
Copyright
Reuse Permissions All Rights Reserved
Note Ph.D. Communication Studies 2013
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS


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Description Dissertation/Thesis