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A Narrative Study of Nurses' Interactions When Using Health Information Technology


Abstract Nurses are using health information technology during patient care activities in acute care at an unprecedented rate. Previous literature has presented nurses' response to technology obstacles as a work-around, a negative behavior. Using a narrative inquiry in one hospital unit, this dissertation examines nurses' interactions when they encounter technology obstacles from a complexity science perspective. In this alternative view, outcomes are understood to emerge from tensions in the environment through nonlinear and self-organizing interactions. Innovation is a process of changing interaction patterns to bring about transformation in practices or products that have the potential to contribute to social wellbeing, such as better car... (more)
Created Date 2013
Contributor Lalley, Catherine Rose (Author) / Malloch, Kathy (Advisor) / Fleury, Julie (Committee member) / Danzig, Arnold (Committee member) / Arizona State University (Publisher)
Subject Nursing / Health care management / Healthcare Leadership / Heatlh Information Technology Implementation / Nurses Interactions
Type Doctoral Dissertation
Extent 273 pages
Language English
Copyright
Reuse Permissions All Rights Reserved
Note Ph.D. Nursing and Healthcare Innovation 2013
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS


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Description Dissertation/Thesis