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Preparing for Baby Boomer Retirement: Improving the Video Chat Experience in Intergenerational Communication

Abstract The purpose of the study is to gain a better understanding of baby boomers' attitudes toward video chat applications and software based on their user experiences through the measurement of the level of use, usefulness, usability and aesthetics preferences. 133 participants recruited at a local public library and at three senior centers took the survey and 14 respondents were interviewed. The results of the study indicate: (1) Baby boomers have diverse attitudes and experiences in video chatting, but their attitudes do not present a significant difference from those of older generations; (2) Baby boomers' preferences for interface design are influenced by their psychological characteristics rather than physical changes; (3) Family me... (more)
Created Date 2014
Contributor Shi, Ai (Author) / Herring, Donald (Advisor) / Takamura, John (Committee member) / Sun, Fei (Committee member) / Arizona State University (Publisher)
Subject Design / Aging / Baby Boomer / Design Research / User Experience / Video Chat
Type Masters Thesis
Extent 109 pages
Language English
Reuse Permissions All Rights Reserved
Note Masters Thesis Design 2014
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis