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An Intra-City Comparative Analysis of Social Media Use and Deliberative Democracy in Portland, Oregon

Abstract The City of Portland has 21 distinct agencies/bureaus with Facebook pages. Of these 21 Facebook pages, three were selected for in-depth case study analysis. Qualitative methods including descriptive coding (Saldana, 2009; Saldaña, 2003; Wolcott, 1994) and content analysis were the primary methodological tools used while the individual SMS post was the unit of analysis. Basic quantitative methods were used to generate tabular values for general post/agency comparison.

This research identifies SMS usage patterns, differences, and policy implications within a large city government where multiple agencies have independent control over their own SMS sites/pages. It examines how each agency/bureau uses SMS and to determine if such use fits with... (more)
Created Date 2015
Contributor Ching, Brandon David (Author) / Schugurensky, Daniel (Advisor) / Lucio, Joanna (Committee member) / Jones, Matthew (Committee member) / Arizona State University (Publisher)
Subject Public administration / Public policy / Political Science / deliberative democracy / facebook / portland / social media
Type Doctoral Dissertation
Extent 142 pages
Language English
Reuse Permissions All Rights Reserved
Note Doctoral Dissertation Public Administration 2015
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis