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Communicative Experiences of African American Female Pilots on the Flight Deck: An Application of Co-Cultural Theory and Narrative Nonfiction to Inform Crew Resource Management


This study sought to inform the curriculum of crew resource management (CRM) for multi-pilot flight deck operations. The CRM curriculum requires continued reexamination to ensure safe flight in the changing demographic of flight decks in the US. The study calls attention to the CRM curriculum’s insufficient inclusion of robust training components to address intercultural communication skills and conflict management strategies.

Utilizing a phenomenological approach, the study examined the communicative experiences of African American female military and airline transport pilots on the flight deck and within the aviation industry. Co-cultural theory was used as a theoretical framework to investigate these co-researcher’s (pilots) e... (more)
Created Date 2015
Contributor Zirulnik, Michael Lee (Author) / Alberts, Janet (Advisor) / Broome, Benjamin (Advisor) / Gutkind, Lee (Committee member) / Orbe, Mark (Committee member) / Arizona State University (Publisher)
Subject Communication / Co-Cultural Theory / conflict / creative nonfiction / Crew Resource Management / CRM / narrative
Type Doctoral Dissertation
Extent 160 pages
Language English
Reuse Permissions All Rights Reserved
Note Doctoral Dissertation Communication 2015
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis