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Electronic Communication for Professionals—Challenges and Opportunities

Abstract The 21st-century professional or knowledge worker spends much of the working day engaging others through electronic communication. The modes of communication available to knowledge workers have rapidly increased due to computerized technology advances: conference and video calls, instant messaging, e-mail, social media, podcasts, audio books, webinars, and much more. Professionals who think for a living express feelings of stress about their ability to respond and fear missing critical tasks or information as they attempt to wade through all the electronic communication that floods their inboxes. Although many electronic communication tools compete for the attention of the contemporary knowledge worker, most professionals use an electronic ... (more)
Created Date 2018
Contributor Counts, Virginia (Author) / Parrish, Kristen (Advisor) / Allenby, Braden (Advisor) / Landis, Amy (Committee member) / Cooke, Nancy J (Committee member) / Arizona State University (Publisher)
Subject Engineering / Communication / Information technology / electronic communication / e-mail management / knowledge workers / task management / team electronic communication / work stress
Type Doctoral Dissertation
Extent 185 pages
Language English
Reuse Permissions All Rights Reserved
Note Doctoral Dissertation Civil, Environmental and Sustainable Engineering 2018
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis