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Building an Inclusive Library through Staff Accessibility Training

Abstract Libraries provide a needed third place for students to engage with their peers and faculty, both academically and socially. Staff behavior, knowledge, and skills in providing an accessible and inclusive environment are key to helping students with disabilities feel that they belong in the libraries. This makes training in disability and accessibility awareness a necessary component of the overall program for the library. This study assessed a locally-developed, online training program for staff of all levels that was intended to improve staff knowledge and skills in disability etiquette, library services and spaces that support people with disabilities, and the policies that govern this work. The program used the four-part Deines-Jones (199... (more)
Created Date 2019
Contributor Vaughan, K.T. (Author) / Bernstein, Katherine (Advisor) / Puckett, Kathleen (Committee member) / VanScoy, Amy (Committee member) / Arizona State University (Publisher)
Subject Disability studies / Adult education / Library science / academic libraries / accessibility / adult learning / andragogy / disability / staff training
Type Doctoral Dissertation
Extent 206 pages
Language English
Note Doctoral Dissertation Leadership and Innovation 2019
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis