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Collaboration Across Organizational Boundaries: Developing an Information Technology Community of Practice

Abstract Rapidly increasing demand for technology support services, and often shrinking budgetary and staff resources, create enormous challenges for information technology (IT) departments in public sector higher education. To address these difficult circumstances, the researcher developed a network of IT professionals from schools in a local community college system and from a research university in the southwest into an interorganizational community of practice (CoP). This collaboration allowed members from participating institutions to share knowledge and ideas relating to shared technical problems. This study examines the extent to which the community developed, the factors that contributed to its development and the value of such an endeavor. ... (more)
Created Date 2011
Contributor Koan, Russell Mark (Author) / Puckett, Kathleen S (Advisor) / Foulger, Teresa S (Committee member) / Carmean, Colleen M (Committee member) / Arizona State University (Publisher)
Subject Educational leadership / Information Technology / Management / Collaboration / Communities of Practice / Community Catalyst / Community of Practice / Leadership
Type Doctoral Dissertation
Extent 105 pages
Language English
Reuse Permissions All Rights Reserved
Note Ed.D. Educational Leadership and Policy Studies 2011
Collaborating Institutions Graduate College / ASU Library
Additional Formats MODS / OAI Dublin Core / RIS

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Description Dissertation/Thesis